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Magna Laboratories

Magna Laboratories will be open on weekdays during normal office hours (8.30 am until 5.00 pm), except for the following:

• CLOSED on Monday 25th December 2023.
• CLOSED on Tuesday 26th December 2023.
• CLOSED on Monday 1st January 2024.

ZTAS

During the Christmas and New Year’s holiday season, the ZTAS office will be open on weekdays during normal office hours (8.30 am until 5.00 pm), with the exception of the following dates:

• CLOSED from 2.00pm on Friday 22nd December 2023.
• CLOSED on Monday 25th December 2023.
• CLOSED on Tuesday 26th December 2023.
• CLOSED on Monday 1st January 2024.

The ZTAS out-of-hours service will be available for any urgent matters on 0207 3655 842.

Routine blood sampling during the holiday period

• Blood sampling for 4-weekly patients should be scheduled to take place up until Tuesday 19th December 2023 and after Tuesday 2nd January 2024.

• Clozapine Clinics may post blood samples as usual to the ZTAS Central Laboratories (Magna Labs) up until Tuesday 19th December. For more information on Royal Mail’s Christmas delivery schedule please see: http://www.royalmail.com/greetings and https://www.royalmail.com/latest-news for information on any industrial action.

• In the period between Wednesday 20th December 2023 and Monday 1st January 2024 samples should NOT be posted via Royal Mail. If you do not have a courier arrangement in place, it is strongly advised that during this period you have samples analysed at your local laboratory and the results manually entered onto ZTAS.

• From Tuesday 2nd January 2024, blood samples may be sent via Royal Mail as normal.

• For any patients requiring URGENT sampling, please use your local laboratory for analysis.

• The results of samples analysed by your local laboratory may be entered manually onto the ZTAS database or should be forwarded to ZTAS by fax (0207 3655 843) or email info@ztas.co.uk and will be entered onto ZTAS during the office hours as stated above.

• For PocHi sites, please note the above office closures. When the ZTAS office is closed, there will be no back-up assistance for your PocHi.

Pre-existing Courier Arrangements

• All sites that currently make use of a courier have been contacted directly by Magna Laboratories to confirm their needs/arrangements over the holiday period.
• There will be no courier collections made or deliveries sent out from Friday 22nd December 2023 until Tuesday 2nd January 2024.
• There will only be pick-ups in the week commencing Wednesday 27th December 2023 if pre-arranged via Magna Laboratories.

If you need any assistance or further information, please do not hesitate to contact Magna Laboratories on telephone number 01989 763333 or by e-mail: info@magnalabs.co.uk

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